System Infrastructure Lead F/M
Date: Oct 15, 2020
Company: ingenico group
Location: Suresnes, FR, 92150
Ingenico Group is the global leader in seamless payment, providing smart, trusted and secure solutions to empower commerce across all channels, in-store, online and mobile. With the world's largest payment acceptance network, we deliver secure payment solutions with a local, national and international scope. We are the trusted world-class partner for financial institutions and retailers, from small merchants to several of the world's best-known global brands. Our solutions enable merchants to simplify payment and deliver their brand promise. Ingenico has more than +8 000 employees operating in 170 countries.
Reporting to the Corporate IT operations and infrastructure manager, as System Infrastructure lead you have in charge the run (80%) and the build (20%) of private and public cloud infrastructures for Ingenico Enterprise IT. You will coordinate activities and projects related to your perimeter, lead the team, monitor service providers performance and quality and ensure day to day operations, enforce application of the company security policies and provide reporting.
Detailed activities :
Maintain the infrastructure in optimum operating conditions
Ensure that the IT infrastructure services used by EIT are running in safe conditions and are compliant to corporate security policies (e.g. : level of patching, anti-virus updates, application of identity standards, etc.)
Monitor availability and level of performance of your perimeter,
Proactively manage technical evolutions (upgrades, obsolescence management, architectures reviews…)
Insure a proper capacity planning for the resources under your responsibility
Guarantee availability of an up to date documentation about architecture and service for your technical perimeter
Manage and follow-up the Change Advisory board
Own the incident management process for your team
Take the lead in crisis situations, organize and act in coordination with other teams according to the directives of its management
Build and maintain up to date a service catalog describing the services you are responible for
Participate in on-call rotations and respond in this context to requests for intervention during the night and weekends occasionally (33%)
Ensure smooth cooperation and communication with your counterparts in Corporate IT Operation & Infrastructures department
Profile: With a Master's degree in IT, technical discipline or equivalent you have a proven working experience (10 years) as infrastructure lead. You are fluent in English
As part of its Diversity & Handicap policy, Ingenico examines all candidates with equal skills .